* Minimum of two (2) years Butler/guest facing experience in a luxury hotel, resort or cruise line environment
* Professional Butler or luxury service certification such as "The International Butler Academy) is an advantage
* Previous shipboard experience is highly preferred
* Excellent fluent English (verbal and written). Excellent communication skills and additional languages such as (French, Spanish, Italian, Russian, mandarin, Arabic, Japanese are an asset).
* Excellent interpersonal and leadership skills؛ ability to lead, motivate, and develop a culturally diverse workforce Duties and
Responsibilities:
* Ensure delivery of exceptional butler services to guests
* Ensure all guest orders, requests, enquiries are fulfilled timely & efficiently
* Conduct embarkation inspections of all VIP suites
* Ensure in-suite arrival procedures are executed to brand standards.
* Lead, coach, train, and develop the Butler Team to consistently deliver superior service performance aligned with brand expectations.
* Mentor and prepare the Senior Butler for managerial responsibilities
* Meet or exceed brand‑defined performance targets and KPIs for the Butler Team. #J-18808-Ljbffr
📌 Butler Manager (Comunidad de Madrid)
🏢 Silversea.
📍 Comunidad de Madrid
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