Next Job Abroad is excited to announce an opening for a Dutch Speaking Content Moderation/Customer Service Agent stationed in the beautiful island of Malta This role is an excellent opportunity for bilingual professionals looking to immerse themselves in a vibrant work environment while ensuring a positive online experience for users. You will be both a content moderator and a customer service representative, engaging with our Dutch-speaking clientele. In this dual role, you will review, assess, and manage user-generated content to maintain community standards while providing exceptional support to our customers. Your attention to detail and passion for customer satisfaction will play a vital role in shaping user experiences. If you're ready for an exciting new challenge, we can't wait to hear from you Responsibilities
* Review and moderate user content, ensuring compliance with community guidelines
* Provide outstanding customer support through chat, email, and phone to our Dutch-speaking audience
* Effectively address and resolve customer inquiries and issues
* Work collaboratively with team members to enhance the customer experience
* Keep accurate records of moderation activities and customer interactions
* Provide feedback on process improvements for content moderation
* Stay informed about community guidelines and best practices in content moderation Requirements
* Fluency in Dutch and strong proficiency in English; additional languages are advantageous




* Previous experience in customer service or content moderation is a plus
* Excellent attention to detail and strong analytical skills
* Outstanding communication and interpersonal skills
* Able to multitask effectively in a dynamic working environment
* Familiarity with CRM tools and content moderation software is beneficial
* Willingness to relocate to Malta and embrace new experiences
* An interest in content moderation and online safety is a strong advantage Benefits
* Career growth opportunities in a renowned iGaming company
* International & diverse work environment
* Competitive performance bonuses
* Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes
* Yearly salary €26.000 excluding bonuses.
* Health care benefits and numerous other discounts
* Fully paid training by certified instructors
* State of the art premises, providing a great working environment with relaxing break areas
* Special events as well as community & social responsibility initiatives
* Work for a Great Place to Work-Certified Company
* Relocation package (reviewed case by case)
* This is more than just a job, it's an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe #J-18808-Ljbffr

📌 Dutch Speaking (Santander)
🏢 Next Job Abroad
📍 Santander