Player Support Specialist
- Hungarian and English
- Paid Relocation to Sofia Mercier Consultancy MD is delighted to present an exceptional opportunity for a Player Support Specialist fluent in both Hungarian and English, with a paid relocation to the dynamic city of Sofia, Bulgaria. This position is adecuado for individuals passionate about gaming and wanting to make a positive impact on the player community. You will be responsible for assisting players with their inquiries, ensuring they have a seamless gaming experience.

Key Responsibilities
* Provide outstanding player support via email in Hungarian.
* Assist players with questions regarding game features, technical issues, and account management.
* Resolve player concerns swiftly to enhance player satisfaction and loyalty.
* Document player interactions effectively to improve overall service quality.
* Work collaboratively with other teams to communicate player feedback and insights.
* Remain informed about game updates and best practices in customer support to provide knowledgeable assistance. Requirements




* Fluency in both Hungarian and English (oral and written) is required.
* Experience in customer support or player support roles is a plus.
* Strong understanding of gaming culture and familiarity with popular game titles is beneficial.
* Excellent communication and interpersonal skills, with a strong focus on customer service.
* Ability to troubleshoot technical issues and offer effective solutions.
* Strong organizational skills to manage multiple player inquiries efficiently.
* Willingness to relocate to Sofia, Bulgaria, with provided accommodation and support. Benefits
* Competitive Monthly Salary.
* Fully Paid Relocation Package.
* Monthly Performance Bonus.
* Monthly Accommodation Bonus.
* Fully Paid Training.
* Health Insurance.
* And Much More … Seniority Level
* Entry level Employment Type
* Full-time Job Function
* Customer Service
* IT Services and IT Consulting #J-18808-Ljbffr

📌 Player Support Specialist (Extremadura)
🏢 Mercier Consultancy Medical
📍 Extremadura