To be responsible for owning and expanding client relationships with customers to drive revenue growth, client satisfaction and long‑term partnership with assigned accounts. Manages accounts with a typical size of 10-30M portfolio.
Key Responsibilities
* A single point of accountability for the client, ensuring seamless delivery of services and cross‑sell of IT solutions aligned to customer business objectives.
* Develop and execute a multi‑year account plan aligned with customer priorities and industry trends.
* Be responsible for account performance in terms of revenue, profitability, payment cycles and growth.
* Ensure high‑quality delivery of contracted services and solutions.
* Partner with delivery leadership to address risk, optimize performance and ensure client satisfaction.
* Lead contract negotiations, renewals and pricing discussions. #J-18808-Ljbffr
📌 Account Manager (Bilbao)
🏢 Hcl Technologies
📍 Bilbao
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