Description: Employer: Our client, a customer service company in Málaga Location: Málaga, Spain (on-site) Employment: Full-time, permanent Start date: ASAP About the role Would you like to live in Málaga and work in customer service in Norwegian? Our client is looking for Norwegian-speaking agents to join its Flex Team. The team steps in wherever support is needed most across several projects. You won’t be tied to a single project. Your days will vary, and you’ll get to know a range of products and industries. Projects you may work on include: - Smartwatches for children: support for a smartwatch and mobile service brand - EV charging: helping customers with charging boxes, charging, apps and troubleshooting - Other Nordic projects as needs change Responsibilities - Handle customer enquiries by phone,



email and chat - Troubleshoot and resolve technical and administrative issues - Document cases and follow up with customers - Switch between projects as the team needs and get up to speed quickly on new products - Help keep customer satisfaction and service quality high What we’re looking for - Fluent Norwegian, spoken and written - Good English skills - Flexibility and a willingness to work varying hours, e.g. days, evenings and some weekends as scheduled - A quick learner who enjoys switching between tasks and projects - A solution-oriented, service-minded person who stays calm under pressure - Comfortable with computers. An interest in technology is a plus. - Customer service experience is an advantage but not required - Knowledge of Norwegian is considered an advantage. What we offer - Permanent position with a Spanish contract - Paid onboarding and training for each project - An international workplace with Nordic colleagues - Life by the Mediterranean with 300+ days of sunshine a year

📌 Norwegian speaking Customer Support Agent - Malaga (Málaga)
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