Experteer Overview In this role you will drive merchant success for PayPal’s Large Enterprise portfolio by shaping account strategy, onboarding, and ongoing support. You’ll act as a trusted advisor to ensure product adoption and alignment with PayPal’s goals while identifying opportunities for portfolio growth. You will lead cross-functional initiatives, monitor account health, and influence strategic decisions with merchants and internal teams. The role offers impact through revenue retention, upsell, and cross-sell within a fast-paced, general payments environment. You will work closely with senior stakeholders to deliver long-term value for merchants and PayPal.Compensaciones / Beneficios
- Identify and recommend business improvement best practices
- Lead functional projects and programs
- Analyze business trends to inform decisions
- Collaborate with internal teams to drive improvements
- Monitor and report on account health and performance
- Develop and execute account strategies aligned with PayPal's vision
- Drive revenue retention, upsell, and cross-sell while meeting quotas
- Negotiate and manage complex commercial terms and contracts
- Oversee onboarding, integration, and merchant operations




- Coordinate cross-functional teams to deliver results
- Forecast revenue and manage pipelines with CRM tools
- Leverage insights to refine strategy and initiatives
- Foster executive-level alignment and long-term partnerships
- Inspire collaboration and continuous learning within the teamResponsabilidades
- 5+ years relevant experience and a Bachelor's degree OR equivalent experience
- Experience in account management, client success, or sales in payments/tech/financial services
- Strong knowledge of the payments industry and merchant needs
- Proven success in growing accounts and achieving quotas through retention, upsell, and cross-sell
- Ability to build and maintain relationships with senior executives
- Collaborative with cross-functional teams (product, engineering, operations)
- Excellent communication and negotiation skills
- Analytical and strategic thinker with growth mindset
- Proficient in CRM tools (e.G., Salesforce)Requisitos principales
- hybrid work model
- generous paid time off
- healthcare coverage for family
- financial security resources
- wellbeing support
- diversity and inclusion initiatives

📌 Account Manager, Large Enterprise Commercial (Madrid)
🏢 Paypal
📍 Madrid