Cloudbeds is seeking a Head of General Customer Support to lead our remote, global team and elevate the hospitality experience through proactive, AI-powered support. You will own queue health, first contact resolution, and cross-functional alignment with Product, Onboarding, and Account Management, while mentoring leaders across LATAM, EMEA, and APAC.
Your leadership will shape a scalable, data-driven operation, fostering a customer-centric culture and delivering exceptional service across time
📌 Global Support Leader — Remote, AI‑Driven Hospitality (España)
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📍 España
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