At ING we are looking for a Retail Lending Strategist

Your role and work environment: In the Consumer Lending Tribe, we are looking for a Retail Lending Strategist who combines customer centricity, strategic vision and analytical excellence to identify opportunities, influence decisions and create meaningful business impact. You will play a key role in shaping the future of Consumer Lending, combining deep customer understanding, business strategy and lending expertise. Working across multiple disciplines, including Finance, Risk, Pricing, Marketing and Technology, you will anticipate customer needs, identify emerging opportunities and translate insights into initiatives that create value for both customers and the business.

Your key responsibilities:

Business Strategy & Customer Value

Help define the future of Consumer Loans. Anticipate evolving customer financing needs and identify opportunities to create value for both customers and the business. Translate customer, market and business insights into strategic priorities and initiatives. Assess opportunities through business cases and fact-based recommendations.

Commercial Performance Management

Steer business performance. Monitor and interpret the key performance drivers of the loans business. Identify risks, opportunities and emerging trends through data and analysis. Support management decisions through clear insights, forecasts and recommendations.

Cross-Functional Leadership

Build alignment and influence decisions across the organization. Collaborate effectively with all stakeholders’ teams (Risk, Finance, Pricing, Data, Marketing, Technology, etc…). Challenge assumptions and drive discussions through a strong analytical and business mindset.

What are we looking for?

Want to know if this job is made for you? These are some of the qualities that we value the most for this role.

Education

Master or bachelor’s degree in Business Administration, Economics, Mathematics, Engineering or a related field.

Experience

5+ years of relevant experience in product management, business management, strategy, consulting or analytics. Strong knowledge of banking, with experience in Consumer Lending being highly valued. Experience working in agile and cross-functional environments.

Skills & Competencies

- Customer-focused and passionate about creating meaningful customer value.
- Strong business acumen, strategic thinking and analytical mindset.
- Autonomous and proactive, with the ability to independently identify opportunities and solve complex problems.
- Excellent communication and influencing skills, with the ability to translate complex information into clear and actionable messages.
- Strong stakeholder management and cross-functional collaboration skills.
- Team player, who actively fosters collaboration and contributes to a high-performing team environment.
- Curious, passionate and eager to continuously learn and challenge the status quo.
- Strong English is a must have.
- Ability to work at an international level.

What do we offer?

The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you!

Balance That Works

We put balance to work, so you can do it too. With our customers’ needs first, the team´s and your own, we agree when to come to ING MAD and when to work best from home. More time together when it matters, more freedom when you need it.

Benefits

- Restaurant card.



So that thinking about what to have for lunch doesn’t take up your time or your cravings.
- Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more!
- Health insurance. For you and all your family (spouse/partner and children).
- Life insurance. We help you protect what matters most to you.
- Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids…
- Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably.
- Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us!
- More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service.
- Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG.
- International Remote work program.

Get to know Us

We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work.

Spanish Job Description

En ING estamos buscando un perfil Retail Lending Strategist Tu rol y entorno de trabajo: En la Tribe de Consumer Lending, estamos buscando un perfil de Retail Lending Strategist que combine orientación al cliente, visión estratégica y excelencia analítica para identificar oportunidades, influir en la toma de decisiones y generar un impacto significativo en el negocio. Desempeñarás un papel clave en la definición del futuro de Consumer Lending, combinando un profundo conocimiento de las personas clientes,



estrategia de negocio y experiencia en préstamos. Trabajando con múltiples disciplinas, incluyendo Finanzas, Riesgos, Pricing, Marketing y Tecnología, anticiparás las necesidades de las personas clientes, identificarás oportunidades emergentes y transformarás los insights en iniciativas que generen valor tanto para la clientela como para el negocio. Tus principales responsabilidades: Estrategia de Negocio y Valor para el Cliente: Ayudar a definir la futura de los préstamos al consumo. Anticipar las necesidades cambiantes de las personas y las necesidades y bienes financiamiento harán de cómo y la mención. Transformar insights de clientes, mercado y negocio en prioridades e iniciativas de estrategias. Evaluar oportunidades mediante business cases y recomendaciones basadas en datos. Gestión del Rendimiento Comercial: Impulsar el rendimiento del negocio. Monitorizar e interpretar los principales impulsores del rendimiento del negocio de préstamos. Identificar riesgos, oportunidades y tendencias emergentes mediante datos y análisis. Apoyar las decisiones de gestión mediante insights claros, previsiones y recomendaciones. Liderazgo Transversal: Generar alineación e influir en la toma de decisiones en toda la organización. Colaborar eficazmente con todos los equipos stakeholder (Riesgos, Finanzas, Pricing, Datos, Marketing, Tecnología, etc). Cuestionar hipótesis y liderar debates a través de una sólida mentalidad analítica y de negocio. ¿Qué buscamos? ¿Quieres saber si este puesto está hecho para ti? Estas son algunas de las cualidades que más valoramos para esta posición. Y si encajas con ellas… no dudes en presentar tu candidatura! Formación Grado o máster en Administración y Dirección de Empresas, Economía, Matemáticas, Ingeniería o un área relacionada. Experiencia Más de 5 años de experiencia relevante en la capacidad de producto, la gestión de negocio, la estrategia, la consultoría o la analítica. Sólido conocimiento del sector bancario, valorándose especialmente la experiencia en Consumer Lending. Experiencia: trabajar en entornos ágiles y multifuncionales. Habilidades y Competencias Orientación al cliente y pasión por crear valor significativo para las personas clientes. Sólida visión de negocio, pensamiento estratégico y mentalidad analítica. Capacidad de trabajo autónoma y proactiva, con habilidad para identificar oportunidades y resolver problemas complejos de forma independiente. Excelentes habilidades de comunicación e influencia, con capacidad para transformar información compleja en mensajes claros y accionables. Sólidas habilidades de gestión de stakeholders y colaboración transversal. Espíritu de equipo, fomentando activamente la colaboración y contribuyendo a un entorno de alto rendimiento. Persona curiosa, apasionada y con ganas de aprender continuamente y desafiar el status quo. Nivel alto de inglés imprescindible. Capacidad para trabajar en un ambiente internacional. ¿Qué ofrecemos? El tiempo que pasas en el trabajo, los retos a los que te enfrentas o los aprendizajes que obtienes son muy importantes, pero… ¿qué hay de tu vida personal? En ING queremos que tu trabajo te llene en todos los sentidos, y por eso cuidamos hasta el más mínimo detalle. ¡Descubre lo que te está esperando! Balance That Works Ponemos el equilibrio en valor, para que tú también puedas hacerlo. Con las necesidades de nuestros/as clientes/as en primer lugar, el equipo y tú acordáis cuándo venir a ING MAD y cuándo trabajar mejor desde casa. Más tiempo juntos cuando importa, mayor libertad? More? They still mention etc.

#J-18808-Ljbffr

📌 Retail Lending Strategist (Madrid)
🏢 Ing Bank Nv Sucursal En España
📍 Madrid