05 nov
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Met Group
|
Madrid
MET Group is launching MET Retail, bringing energy directly to households with a technology-driven retail platform. We seek a Head of Customer Operations to own the end-to-end customer journey across Spain at launch and across Europe later.
Descubra exactamente qué habilidades, experiencia y cualificaciones necesitará para tener éxito en este puesto antes de enviar su solicitud a continuación.
You will design the omnichannel service model, build the ticketing operation, and drive AI-enabled, compliant and measurable support. Lead a growing xqbhyrx team, define processes, SLAs and tooling, and collaborate with Growth, Offering, Operations and Finance to
📌 Head of Customer Ops: Service, Engagement (Madrid)
🏢 Met Group
📍 Madrid