OverviewIn this role, you enable project delivery by capturing and analyzing user and business needs to align outcomes with the service vision and business strategy.

You will perform current and future state analyses, design process improvements, and translate business requirements into actionable solutions within the Salesforce ecosystem.

You'll work closely with stakeholders to ensure feasibility, drive transformation, and support implementation to adoption.

This role offers impact across cross-functional teams in a growth-focused, innovation-driven environment.

Compensaciones / BeneficiosPermanent contract

Versátil schedule

Home office

Health insurance

Certifications plan

Professional development

ResponsabilidadesConduct As-Is and To-Be process analyses to identify improvements and transformation needs

Document current processes with details, pain points, and bottlenecks

Design future-state processes aligned with business goals and technology enhancements

Collaborate with stakeholders to validate designs and ensure alignment with strategy

Perform gap analysis across technology, people, processes, and regulatory factors

Develop implementation roadmaps and actionable plans for transformation

Create process documentation (BPMN, SIPOC, flowcharts) and supporting materials

Prepare and deliver analytical reports for senior management and cross-functional teams





Facilitate knowledge transfer and translate analysis into technical/operational requirements

Provide ongoing support during implementation and monitor adoption

Requirements analysis and design of functional solutions in projects

Provide effort estimations and coordinate with Omega team and clients

Analyze and improve application performance

Collaborate with external technology providers as needed

Ensure compliance with Omega's software quality standards

Validate solution against functional requirements

Experience with Salesforce clouds and Agile methodology

Requisitos principalesMinimum of 4 years Salesforce consulting experience

Proven experience conducting As-Is/To-Be analysis

Ability to assess current operations and design optimized future-state models

Skilled in documenting workflows and creating process maps (BPMN)

Strong collaboration and stakeholder engagement skills

Experience facilitating knowledge transfer and supporting delivery teams

Experience with Salesforce clouds (Sales, Service, Marketing Cloud, Community)

Experience with Agile methodology

English fluency (oral and written)

colaboration with stakeholders

communication skills

problem-solving

Salesforce consulting

BPMN and process mapping

As-Is/To-Be analysis

📌 Senior Salesforce Business Analyst (Barcelona)
🏢 Omega Crm Consulting
📍 Barcelona