Técnico/a de Administración y Operaciones
Anuncio en inglés. Se requiere inglés (B2) y español (C1).

iTiles LLC is recruiting an experienced Administration and Operations Officer to join our team as a full-time independent contractor, working fully remotely and based in Europe.

iTiles is a US-based agency representing European manufacturers of ceramic tile and related products. We’re part of a small, diversified business group spanning building materials, hospitality and business services across North America, Europe and the Caribbean. Our lean team works independently and takes ownership of results.

***NOTE: In addition to providing your resume, ALL candidates are asked to complete a brief online assessment (10 min), which can be accessed by copying and pasting the link below directly into your browser:

Link to CVI Assessment: http://bit.ly/2E9HPoqPrSupSp

***IMPORTANT: ALL CANDIDATES MUST COMPLETE THE ASSESSMENT TO BE CONSIDERED FOR ANY POSITION WITH OUR ORGANIZATION. WE CANNOT BEGIN THE INTERVIEW PROCESS IF WE DO NOT RECEIVE YOUR COMPLETED ASSESSMENT ALONG WITH YOUR RESUME.

We are seeking a focused, detail-oriented and practical-minded individual who enjoys research and double-checks their work. The right person is a natural problem-solver who looks for faster, simpler and better ways to get things done; once things are clear, they act decisively and communicate with warmth, while building good relationships.

The candidate will be required to be proficient in Spanish and English, according to the Common European Framework of Reference for Languages (CEFR) levels below:

- Spanish (speaking and writing): C1
- English (speaking and writing):



B2 minimum
- Italian: a bonus

The right person will be autonomous, 100% responsible for their productivity, and holds themselves accountable for meeting deadlines.

RESPONSIBILITIES

Brand Sales, Commissions & Invoicing

- Reconcile monthly Brand sales against Excel dashboard, Zoho CRM and Power BI
- Calculate iTiles commissions and invoice the Brands by the 15th
- Calculate Business Ambassador commissions and prepare monthly payables
- Review monthly sales reports

QuickBooks & Accounting

- Reconcile and categorize all accounts in QuickBooks
- Monitor team credit card expenses
- Review the Balance Sheet and Profit & Loss; flag discrepancies to the US accountant
- Support US accountant with year-end books, 1099s, sales tax and annual filings
- Export Zoho Expense reports to QuickBooks
- Assist with general banking tasks, with responsibilities expanding over time

General Administration & Executive Support

- Support the Principal with personal and business administration
- Manage company inbox, calendar and Florida office mail
- Manage platform subscriptions, user accounts and permissions
- Manage team vacation requests and records
- Arrange travel medical insurance




- Help Business Ambassadors prepare for field trips and support them on the road

Sales Team Support

- Plan tradeshows: e-blasts, accommodation, restaurant bookings, exhibitor badges and itineraries
- Post tradeshow photos and videos on Instagram and Facebook
- Create and update team email signatures
- Maintain the annual targets spreadsheet with Business Ambassadors

Restaurant Support (Dominican Republic)

- Maintain the budget file; process staff, supplier and tax payments
- Follow up with external professionals and service providers on payments and admin matters
- Monitor card processing reports and send bank statements to the accountant monthly
- Support the Restaurant Manager with supplier documents, payment requests, licences and permits
- Keep restaurant files organized in Google Drive

QUALIFICATIONS

Required:

- 3+ years of experience in administration, bookkeeping or office management
- Proficiency in QuickBooks and Excel
- Experience reconciling bank and credit card accounts
- Working knowledge of Google Workspace (Gmail, Drive, Calendar)
- Spanish C1 and English B2 minimum
- Committed to ongoing personal and professional growth

Bonus:

- Italian
- Zoho CRM
- Power BI
- Knowledge of US bookkeeping, including 1099s and sales tax
- Experience with shipping documents and freight logistics
- Experience managing website content, domains and hosting

WHAT WE OFFER

- Fully remote position
- We invest in our people’s personal and professional growth
- Coaching available for team members who opt in

Job Types: Full-time, Contract

Pay: 22,000.00€ - 28,000.00€ per year

Work Location: Remote

📌 Administrative & Operations Officer (España)
🏢 iTiles
📍 España