Aws Support Engineer (Barcelona)

Aws Support Engineer (Barcelona)

05 nov
|
Boehringer Ingelheim
|
Barcelona

05 nov

Boehringer Ingelheim

Barcelona

OverviewIn this role you enable product teams to adopt and leverage the Enterprise Data Platform, guiding onboarding and solution design.

You will contribute to the Onboarding Hub, delivering automation, AI-powered experiences, and self-service capabilities.

You collaborate with cross-functional teams to ensure secure, scalable platform usage and smooth feature adoption.

Your work shapes data-driven delivery across the organization and accelerates value from platform services.

Compensaciones / BeneficiosFlexible working conditions

Life and accident insurance

Health insurance at a competitive price

Investment in your learning and development

Gym membership discounts

ResponsabilidadesAct as a technical contact to onboard new product delivery teams to the Enterprise Data Platform and drive platform adoption.

Collaborate with product teams, solution architects, and engineering to design and implement solutions using platform capabilities (cloud services, data platforms, analytics, AI services, CI/CD, developer tooling).

Contribute to architecture reviews and advise on standards, security, and engineering best practices.

Provide technical support and consultancy, coordinate escalations, and work with platform engineering to resolve issues.

Develop and improve the Onboarding Hub and platform products, delivering new functionality and AI-powered experiences.

Design and implement integrations with Jira, ServiceNow, Confluence, cloud platforms, identity management, and internal data platform services.





Support software releases and deployments across environments to ensure reliability and feature adoption.

Identify opportunities to improve user experience and platform adoption through automation, AI-assisted solutions, and onboarding enhancements.

Collaborate with platform engineering and development teams to share feedback and drive platform enhancements.

Create technical documentation, onboarding materials, and lead enablement sessions for the user community.

Requisitos principalesBachelor's or Master's degree in Computer Science, Software Engineering, Information Technology, or a related field

4-5 years of experience in Software Engineering, Platform Engineering, Technical Consulting, Developer Enablement, or a similar role

Hands-on experience with Python and modern software engineering practices

Strong knowledge of REST APIs, microservices, and system integrations

Experience with AWS and/or Azure

Experience with SQL and modern data platforms in analytics or data engineering

Familiarity with CI/CD, Git, automated deployments, and DevOps

Experience integrating Jira, Confluence, ServiceNow, identity management platforms, or similar tools

Exposure to AI-enabled apps, workflow automation, self-service platforms, or developer productivity solutions

Experience working in Agile environments and with cross-functional teams

Strong communication skills with technical and non-technical stakeholders

Professional proficiency in English

strong communication

stakeholder engagement

collaboration

Python

REST APIs

microservices

📌 Aws Support Engineer (Barcelona)
🏢 Boehringer Ingelheim
📍 Barcelona

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