OverviewAs the Segment Sales Leader, you drive the strategy and execution for key guest segments to hit property and segment revenue goals.
You lead day-to-day sales activities, building long-term, value-based relationships with corporate and group clients.
You set and support booking targets for the team while collaborating with cross-functional partners to optimize revenue and guest satisfaction.
This role offers impact through shaping the property's sales approach and delivering exceptional experiences.
ResponsabilidadesDevelop and execute segment-specific sales strategies with the DOS to drive revenue
Lead aggressive solicitation programs to grow business for the segment
Create and implement a sales plan addressing revenue, customers, and market opportunities
Assist in promotions development and execution (internal and external)
Provide leadership to maximize revenue potential and set booking goals for team
Monitor daily activities of direct reports and approve space releases for catering when needed
Participate in sales calls to acquire or close new business
Prepare proposals, contracts, and customer communications to support booked business
Analyze market data using sales systems to meet financial goals for rooms and catering
Support Revenue Management with period projections and performance reviews for guest satisfaction
Demonstrate and enforce exceptional customer service and brand standards
Build and manage relationships with key stakeholders and partner sales channels
Collaborate with HR, Engineering and Loss Prevention to ensure regulatory compliance
Engage in customer events, trade shows, and sales missions to grow relationships
Conduct HR activities including hiring, onboarding, and training of sales staff
Foster an environment focused on continuous improvement in guest satisfaction and service quality
Requisitos principales2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or related field; 4 years of sales/marketing experience OR 4-year degree in related field; 2 years of sales/marketing experience