LivaNova seeks a Customer Service Representative in Barcelona to manage end-to-end order processes and support customers across Cardiopulmonary and Neuromodulation businesses in Spain. The role involves handling quotations, customer inquiries, delivery coordination, and cross-departmental collaboration.

Responsibilities

Manage end-to-end order process including quotations, review, entry, and follow-up

Respond to customer inquiries about products, availability, and order status via multiple channels

Monitor deliveries and coordinate with departments to resolve issues and complaints

Manage customer invoicing and administrative tasks including credit note issuance

Provide day-to-day support to field Sales Representatives and cross-functional teams

Requirements

- 3–5 years customer service, order management, or administrative experience
- Strong customer orientation with excellent communication and interpersonal skills
- Excellent organizational skills and ability to manage multiple priorities independently
- Fluent in Spanish and English; Catalan understanding important
- Proactive, adaptable, and resilient with team-focused problem-solving approach
- SAP S/4HANA or other ERP system experience advantageous

📌 Customer Support Specialist-Spanish & English (Barcelona)
🏢 Livanova
📍 Barcelona