À propos de Carrier Carrier General Corporation, leader mondial des solutions intelligentes pour le climat et l’énergie, s’engage à développer des innovations qui apportent confort, sécurité et durabilité au quotidien. Grâce à des avancées de pointe dans des solutions climatiques telles que le contrôle de la température, la qualité de l’air et le transport, nous améliorons la vie, soutenons des secteurs essentiels et assurons le transport sécurisé des denrées alimentaires, des médicaments vitaux et bien plus encore. By joining Carrier, you become part of the global leader in providing healthy, safe, sustainable, and intelligent solutions to the building and cold chain industries. We are a company of innovators, united by our vision, values, and culture: the "Carrier Way." The role Head Of Command Data Center Europe oversees and coordinates commissioning, maintenance, and repair activities for data center cooling projects across Europe, ensuring operational excellence, customer satisfaction, technical capability development, and effective issue resolution through close collaboration with internal teams, customers, and service partners. Key responsabilities The Control Tower manager Data Center Europe makes sure/co-ordinates the proper execution of commissioning, maintenance contracts, and repair work for Data Center cooling projects in Europe.



They ensure the service operations commitments to clients in Europe and operational performance in connection with internal technical Carrier teams, clients, and external partners. Manage the execution of field service orders specific to the Data Center market. Identify local technical skills to set up individual training for the different engineers across Europe Reviews escalated issues that will impact the business and provide recommendations for solutions. Quality Issue Management Contacts customer, collects feedback, and establishes and maintains good relationship with key customers. Profile required Bachelor’s degree in engineering, HVAC, Mechanical Engineering, Electrical Engineering, or a related technical field. 8+ years of experience in field service, operations, or project execution within HVAC, cooling systems, data centers, or critical environments. Strong technical knowledge of cooling solutions, commissioning, maintenance, troubleshooting, and repair activities. Experience in customer relationship management, including handling escalations and driving customer satisfaction improvements. Demonstrated ability to coordinate multiple priorities, manage operational performance, and resolve complex issues in a fast-paced environment. Fluent in English;

📌 Head Of Command Data Center Europe H/F (Madrid)
🏢 Carrier
📍 Madrid