Your main goals will be customer satisfaction and commercial success while driving the end-to-end customer engagement through onboarding, run and renewal phases.
German Language is a must.
About the Role
You will have three main areas of responsibility:Engagement Management: Plan & review of services in accordance with the customer's requirements, manage StakeholdersDelivery Management: Day-to-day operations, support of projects, de-escalate critical engagementsAccount Management: Commercial