Job Description
The Global Medical Excellence & Operations Manager is responsible for driving operational excellence, governance, and continuous improvement across the Global Medical function. The role ensures that Medical strategies are translated into scalable processes, high-quality execution, and measurable impact, while enabling Medical teams to operate efficiently, compliantly, and in close alignment with business priorities. This role acts as a strategic enabler and operational backbone of the Global Medical organization.

Key Responsibilities
Medical Excellence
* Design, implement, and continuously improve global Medical Excellence frameworks, standards, and best practices.
* Drive consistency and quality in Medical activities across regions and therapeutic areas.
* Support Field Medical (MSL) Excellence by defining and monitoring Medical KPIs, dashboards, and performance metrics to support data-driven decision-making.
* Define and support capability building initiatives related to Medical excellence (MSL/Med Advisor), ways of working, and operational rigor. Medical Operations & Governance
* Lead global Medical governance processes, including planning cycles, prioritization, and resource optimization.
* Establish and maintain efficient Medical operating models, workflows, and SOPs in collaboration with key stakeholders.
* Ensure alignment with compliance, regulatory, and quality requirements in partnership with Legal, Compliance, and QA.
* Act as a central point of coordination for cross-functional Medical initiatives.
* Optimize and drive adoption of medical CRM tool / medical dashboards.




* Provide strategic & operational lead for internal and external medical events (congresses, standalone, preceptorship, AB, etc.) ensuring excellence in the coordination of the scientific content and the teams involved.
* Create, develop and strengthen the Medical community. Strategic Enablement & Execution
* Translate Global Medical strategy into actionable operational plans and execution roadmaps.
* Support the Global Medical Leadership Team with structured insights, analysis, and recommendations.
* Drive continuous improvement initiatives to increase efficiency, impact, and scalability of Medical activities.
* Identify operational risks and proactively propose mitigation actions. Stakeholder Management
* Partner closely with Global Medical leaders, regional Medical teams, and cross-functional stakeholders (Commercial, R&D;, Market Access, HR, etc.).
* Act as a trusted advisor on Medical operations, excellence, and performance topics.
* Facilitate alignment between global strategy and local execution needs. Organization Chart & Job Relationships
* Line Manager: Global Medical Excellence Senior Manager
* Direct Reporting N/A
* Job Relationships o Internal: general and local medical affairs, clinical development,



marketing, market access, regulatory, pharmacovigilance, digital. o External: Collaborates with external training providers, consultants and benchmarking partners. Occasional interaction with industry peers, medical societies and external stakeholders for best practice exchange. Job Profile Qualifications and professional experience
* University degree in Life Sciences, Pharmacy, Medicine, or related field.
* Advanced degree (e.g., MSc, PhD, PharmD, MBA, or Master's in Medical/Scientific Communication) is a strong asset.
* 5–8+ years of experience in Medical Affairs, Medical Operations, or Medical Excellence roles within the pharmaceutical or life sciences industry.
* Proven experience in global or matrix environments.
* Strong track record in process design, operational excellence, and change implementation. Soft skills
* Strategic mindset, with the ability to align capability building with business goals.
* Strong communicator, able to engage and influence across functions and seniority levels.
* Collaborative and cross-functional, skilled at working in multicultural, matrix environments.
* Proactive and solution-oriented, with a high sense of ownership.
* Analytical and impact-driven, focused on continuous improvement.
* Flexible and adaptable, comfortable managing ambiguity and change.
* Supportive and empowering, with a natural coaching style. Languages
* Candidate should demonstrate English at an excellent level (proficiency).
* Other European languages will be a plus.

📌 Global Medical Excell. (Barcelona)
🏢 ESTEVE
📍 Barcelona