David Kennedy Recruitment is working with a specialist golf club rental company that helps travelling golfers enjoy their holidays without transporting their own equipment, and is seeking to onboard an Operations & Customer Service Coordinator to join their team in Palma de Mallorca. This is a varied, hands-on position combining golf equipment preparation, rental coordination, customer service and local logistics, with full ownership of the day-to-day operation on the island. ¿Tiene las cualificaciones y habilidades adecuadas para este trabajo? Descúbralo a continuación y pulse en "solicitar" para ser considerado. Position: Operations & Customer Service Coordinator

Location:
Palma de Mallorca, Spain Model: On-site Employment type: B2B contract DUTIES AND

RESPONSIBILITIES:
* Clean, inspect and prepare complete golf club sets for each rental booking
* Check every set contains the correct clubs, bags and accessories and is presented to a high standard
* Coordinate and carry out equipment deliveries and collections at agreed customer locations
* Manage reservations, scheduling, stock availability and equipment returns
* Respond professionally to customer enquiries, calls and emails, resolving issues promptly
* Track golf sets, identify missing or damaged equipment and maintain accurate records
* Take ownership of the daily workflow,



ensuring all orders are ready and delivered on time
* Help improve operational efficiency and the overall customer experience

REQUIREMENTS:
* Excellent spoken and written English
* Strong organisational and time-management skills
* Practical, hands-on approach, happy to clean, handle and transport golf equipment
* Confident dealing with customers and coordinating multiple daily bookings
* Good computer skills, including email and booking systems
* Reliable, punctual and comfortable working independently
* Full driving licence
* Based in Palma de Mallorca or within reasonable commuting distance
* Adaptable during busy golfing and holiday periods
* Comfortable working as a self-employed contractor, xqysrnh invoicing for services Advantages
* Spanish language skills
* Knowledge of golf equipment or an interest in golf
* Previous experience in rental operations, tourism, hospitality, logistics or customer service
* Experience with online bookings, social media or digital marketing

BENEFITS:
* Company van supplied
* Responsibility for local operations in one of Europe's popular golf destinations
* Opportunity to work independently and make a real impact on customer satisfaction
* Role within an established international golf rental business
* And many more

📌 Palma On-site Ops
🏢 David Kennedy Recruitment
📍 Palma