04 nov
|
Iubenda
|
España
We’re iubenda, the team turning compliance into a growth engine. We help over 110K businesses all around the world build trust, boost performance, and grow without limits. blue () , we’re scaling privacy tech with confidence, creativity, and a little bit of attitude. As a Senior Technical Solutions Specialist , your mission is to be the technical partner of our Sales and Customer Success teams for iubenda’s enterprise clients, with a main focus on the Italian market . This is not a ticket-queue support role and not a quota-carrying sales role: you’ll be the person who shows clients what the product can do, helps them make it work, and keeps them confident along the way. You’ll report to our Director of Customer Success and join a team of 6 made up of Customer Success Managers and Senior Technical Solutions Specialists, while working closely with Sales and Product. Join sales calls and deliver product demos that show clients how iubenda works and the value it brings. Answer technical questions during negotiations and guide clients through testing, setup and technical onboarding. Handle the moments when we can’t deliver what a client asks for, explaining it clearly and constructively so the relationship stays strong. Profile
• 3+ years in Technical Support, Technical Specialist, Solutions, or a similar role in a SaaS or hosting company.
• Native Italian and full professional English.
• Hands-on knowledge of HTML, CSS, and JavaScript, and experience with Google Tag Manager.
• Proven experience dealing directly with clients, in writing and on calls, with clear and structured communication.
• German proficiency.
• Experience with WordPress (plugins, themes) or Shopify.
• Knowledge of other front-end or back-end languages (React, PHP, etc.). We're a remote-first company. For those based in Italy or nearby, if you enjoy a mix of remote and in-person work, you can also take advantage of our offices in Milan and Bologna. For those based in Mauritius, w hile you can work from anywhere on the island, we encourage regular in-person collaboration at our Port Louis office, typically once per week. Remote work Work 100% remotely, or from our offices, whatever works best for you. We're fully structured for seamless remote onboarding and collaboration (for those based in Mauritius, we expect weekly in-person collaboration). All-in-One flex budget A yearly sum of up to 1,000€ that you can tailor to your personal needs, whether it’s private health coverage, meal vouchers, childcare, learning, fitness, or other lifestyle choices. You can invest in what matters most to you (total amount, availability of specific services, payment method, and taxability may vary depending on local regulations). Please send your CV in English. com | LinkedIn | Facebook | Twitter Privacy To ensure a fair selection process and verify your identity, we may ask you during video interviews to disable virtual backgrounds or filters, show an ID, or answer follow-up questions.
📌 Senior Technical Solutions Specialist (España)
🏢 Iubenda
📍 España