* 5 to 7 years of experience in Application Production Support or Application Maintenance roles.
* Strong hands-on experience with Java applications and a solid understanding of application architecture.
* Experience supporting enterprise applications in production environments.
* Good knowledge of JVM concepts, application logs, and Java troubleshooting techniques.
* Strong experience with SQL for data analysis and issue investigation.
* Hands-on experience working in Unix/Linux environments, including server-level troubleshooting.
* Experience managing and supporting applications hosted on large-scale server environments.
* Strong analytical and problem-solving skills with the ability to perform root cause analysis.
* Understanding of ITSM processes, including Incident, Problem, and Change Management.
* Excellent verbal and written communication skills.
* Ability to work effectively in a fast-paced production support environment and manage multiple priorities.
* Experience working with monitoring, alerting, and ticketing tools is an advantage.
* Knowledge of production support best practices, operational governance, and service delivery processes.





Key Responsibilities
* Provide production application support for large-scale enterprise applications, ensuring high availability and system stability.
* Monitor, investigate, and resolve production incidents within agreed service levels.
* Perform troubleshooting, root cause analysis, and issue resolution across Java-based applications.
* Support and maintain applications running on Unix/Linux environments.
* Execute SQL queries for data analysis, validation, and issue investigation.
* Monitor application performance, JVM health, and server resources to proactively identify potential issues.
* Collaborate with development, infrastructure, and business teams to resolve complex production problems.
* Support ITSM processes, including incident, problem, and change management activities.
* Participate in application deployments, release support, and post-implementation monitoring.
* Maintain operational documentation and contribute to continuous service improvement initiatives

📌 Kofax Developer (Ceuta)
🏢 Ubique Systems
📍 Ceuta