It Support Specialist & Office Facilities (Barcelona)

It Support Specialist & Office Facilities (Barcelona)

04 nov
|
Education First
|
Barcelona

04 nov

Education First

Barcelona

EF - English Live is looking for an enthusiastic and organized IT Support Specialist & Office Facilities to join our team in Barcelona's office.You will be responsible for managing and maintaining the company's IT assets, ensuring their availability, configuration, and proper functioning. You will play a key role in providing technical support to employees, managing IT-related incidents, and ensuring the smooth operation of our office technology infrastructure and facilities.Your responsibilities will include, but not be limited to:IT Support and Asset Management- Manage and maintain the company's IT asset inventory, equipment stock, and procurement processes.- Provide technical support to employees, troubleshooting hardware, software, operating systems, and connectivity issues.- Monitor office network connectivity and ensure meeting rooms are fully equipped.- Coordinate IT equipment setup, deliveries, collections, replacements, and remote employee support.- Manage and escall IT incidents, ensuring timely resolution.Office Operations and Facilities- Oversee day-to-day office operations, coordinating with WeWork and other suppliers to ensure a smooth and well-maintained working environment.- Manage office supplies, purchases, deliveries, supplier invoices,



and related expenses.- Coordinate new joiner onboarding, ensuring a welcoming and smooth first-day experience.- Organise internal events, team celebrations, and monthly employee recognition initiatives.- Coordinate shipments, equipment collections, and deliveries with external providers and EF Central.- Ensure office compliance with health and safety regulations.Requirements:- A vocational qualification (intermediate or advanced level) in IT or a related field, or equivalent experience.- A fluent level of English.- Strong organizational and time-management skills.- Previous experience in IT asset inventory management.- A high level of responsibility and ownership when handling IT equipment and company assets.- Good problem-solving skills and the ability to manage and prioritize technical incidents.Benefits and fun stuff:- Remote working opportunities.- 28-day holidays/year- Adaptable Remuneration Plan: Private medical insurance, child care voucher, restaurant tickets- Wellhub discounts- Internal Career Path and opportunities internationally.- Work in a multinational office.- Work with passionate and enthusiastic people.#J-18808-Ljbffr

📌 It Support Specialist & Office Facilities (Barcelona)
🏢 Education First
📍 Barcelona

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