Experteer Overview
In this role you will oversee global payroll delivery and client satisfaction, acting as the primary contact for a portfolio of clients. You will collaborate with cross-functional teams to ensure end-to-end payroll processes run smoothly and on schedule. You will identify process improvements and advise clients on best practices to boost efficiency. The position emphasizes strong communication, relationship management, and a proactive mindset to meet SLAs and deliver accurate payroll reports. This role offers the opportunity to shape client experiences and work closely with international partners.

Compensaciones / Beneficios
• Ensure on-time and accurate payroll delivery for multiple clients
• Generate, audit, and reconcile payroll data reports
• Maintain up-to-date documentation and enforce process controls
• Act as single point of contact for clients, building long-term relationships
• Educate clients on Celergo systems and best practices




• Coordinate with integral payroll providers and partners to manage calendars and SLAs
• Review payroll changes and audit calculations from providers
• Manage invoicing, funding initiation, and item tracking to close open items
• Participate in internal projects and cross-department collaboration to meet company goals
• Provide second layer checks by comparing results to ensure accuracy

Responsabilidades
• Bachelor
• Minimum 2 years in a service environment
• Ability to work independently
• Fluent English; bilingual skills are a plus
• Excellent written and verbal communication
• Strong organizational skills and ability to handle tight deadlines
• Proficiency with MS Excel, including basic formulas (e.g., VLOOKUP)
• Basic understanding of payroll/accounting is a plus

Requisitos principales
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📌 Client Account Manager (Barcelona)
🏢 Adp - Automatic Data Processing
📍 Barcelona