Portuguese Speaking Solutions ConsultantMercier Consultancy Group is a premier international recruitment firm specializing in connecting top-tier talent with world-class organizations across the European BPO and customer support services landscape. We pride ourselves on delivering bespoke career opportunities that empower professionals to excel in global markets while fostering personal and professional growth.Compruebe que cumple con los requisitos de habilidades para este puesto, así como con la experiencia asociada, y luego envíe su CV a continuación.Job OverviewWe are currently sourcing exceptional talent for a Portuguese Speaking Solutions Consultant position in Bulgaria. This role is perfect for those seeking professional advancement within the vibrant customer support services industry, offering a seamless transition to a European tech hub with a full relocation support package.Key ResponsibilitiesAct as the primary point of contact for Portuguese-speaking clients within the customer support services sectorProvide expert, tailored solutions to complex inquiries, ensuring high levels of customer satisfaction and retentionMaintain detailed records of customer interactions to contribute to the ongoing improvement of support service workflowsNavigate multiple digital platforms simultaneously to deliver efficient and accurate problem-solving resultsCollaborate with international teams to meet performance targets and quality benchmarksStay updated on product or service changes to deliver professional and informed consultancy to every clientContribute to a positive, high-performing team environment that values excellence in communication and serviceRequirementsNative or fluent Portuguese (spoken and written)



is mandatory for this roleProfessional proficiency in English to collaborate within our international team environmentPrevious experience in customer support services or a similar client-facing role is highly desirableA valid EU passport or the legal right to work within BulgariaStrong problem-solving skills and the ability to maintain composure in a fast-paced environmentA genuine passion for delivering high-quality, professional solutions to international clientsBenefitsWhat We OfferCompetitive Monthly Salary reflecting your skills and experienceMonthly Performance Bonus linked to achieving excellence in service metricsFully Paid Relocation Package (flight, initial transfer, and hotel accommodation) for those relocating for our Portuguese-speaking jobsComprehensive, fully paid training program to ensure your success in the Bulgarian marketPrivate health insurance and other premium corporate benefitsThe opportunity to join one of the most reputable companies offering jobs in BulgariaAnd Much More..Life in BulgariaChoosing to work in Bulgaria means embracing a unique blend of rich history, modern lifestyle, and stunning natural landscapes. From the snow-capped mountains of Vitosha to the vibrant urban culture of Sofia, Bulgaria offers an exceptional quality of life that is increasingly attractive to global professionals seeking new adventures.With a low cost of living, fantastic Mediterranean-influenced cuisine, and a thriving expat community, relocating to Bulgaria is a smart career move. xqbhyrx If you are looking for exciting jobs in Bulgaria that offer both professional progression and a balanced lifestyle, our Portuguese Speaking Solutions Consultant position in Bulgaria is the adecuado starting point.#J-18808-Ljbffr

📌 Portuguese Speaking Solutions Consultant - Work In Sofia, Bulgaria (Madrid)
🏢 Mercier Consultancy MD
📍 Madrid