Job responsibilitiesNo deje pasar esta oportunidad, inscríbase rápidamente si su experiencia y habilidades coinciden con lo que se indica en la siguiente descripción.As a customer support advisor for Booking you will be in charge of understanding and identifying customer needs. You will be listening, responding and mediating between our international travellers and accommodation suppliers of all over the world, always ensuring a high level of customer service.Clarifying inquiries about service, payment and technical requirements, providing accurate information and following set process, via email and phone.RequirementsIcelandic: C2 level and advanced EnglishExcellent communication and inter-personal skills both written and spokenUser friendly PC skills: Office 365, CRM Database, and other internal platforms.A problem-solving and solution-driven mentalityA positive,



motivated mindset that will help you deal with some tricky customer problems.Goal-oriented work approachAn open mind to changing priorities and business processes.Affinity with Accommodation platformsExperience within customer service or contact center environments will be valued.Contract38,5h/week (Monday to Sunday).Salary: 22.249 € gross/yearAvailable shift: 09:00 – 20:00hTemporary Contract.Holidays: 27 working days of holidays/yearBenefitsFeel Good – program which includes Spanish lessons, quizzes with prices, free group activities such as running, beach volleyball, roller skating and much more!Free private health insurance if interested when getting a permanent contract. xqbhyrx Adaptable remuneration in nursery school transport if interested after probation period.A multicultural and international working environmentModern office spaces, well connected by public transport and close to Glories shopping mall (Westfield)Be part of an exciting industry leading department with great opportunities to learn and grow your career3 weeks of Initial training and continued personal coaching#J-18808-Ljbffr

📌 Icelandic Speaking Customer Service Representative (Barcelona)
🏢 The lemon Consulting
📍 Barcelona