04 nov
|
Naboo.app
|
Barcelona
04 nov
Naboo.app
Barcelona
Naboo is looking for a B2B Customer Support Agent intern to join our Operations team in Barcelona. This is a paid internship designed for someone early in their career who wants hands‑on exposure to B2B support, billing, and client operations inside a fast-growing tech company. You’ll work directly alongside the Head of Ops, handling real client interactions from day one — not watching from the sidelines.Siga leyendo para comprender completamente lo que este trabajo requiere en cuanto a habilidades y experiencia. Si su perfil encaja, presente su candidatura.What you’ll doDeliver fast, accurate responses across all support channels to maintain high client satisfaction (email, chat, phone)Manage B2B billing and invoicing: issue tracking, payment follow‑ups, credit notes, and reconciliationBuild trusted, long‑term relationships with clients and venue partnersSpot recurring issues, document root causes, and propose process improvementsCollaborate daily with Finance, Ops,
and Product to elevate edge cases and close the feedback loopWhat we’re looking forNative‑level French and English (spoken and written) — non‑negotiablePrior experience or strong interest in B2B customer support, account management, or a finance‑adjacent roleStrong attention to detail, especially around invoicing and numerical accuracyComfortable working with tools like HubSpot, Notion, Slack, and spreadsheetsAbility to stay calm under pressure and manage multiple open threads simultaneouslyYou’ll thrive at Naboo if you…Want real ownership from day one — not coffee runs xqbhyrx Are excited about joining an early‑stage, high‑growth company where things move fastPrefer action over perfection and learn by doingAre curious about AI and automation and want to integrate them into your daily workCompensation & Benefits900 €/monthBeautiful offices in central Barcelona — coffee, fresh fruit, and good energy includedRegular team events and offsites that actually bring people together#J-18808-Ljbffr
📌 Customer Support & Billing Operations Fr/En - Internship - Barcelona Office
🏢 Naboo.app
📍 Barcelona