Experteer Overview
In this role you drive growth-focused supply operations for Preply Business and non-language subjects. You’ll align cross-functional plans, manage day-to-day supply and escalation gaps, and shape scalable tutor programs. You’ll strengthen the tutor lifecycle, quality standards, and supply metrics to ensure liquidity and coverage at general scale. With AI-enabled improvements, you’ll help transform how tutors are discovered, matched, and supported, delivering impact for learners and partners.

Compensaciones / Beneficios
• Lead supply workstreams for priority growth areas, focusing on tutor coverage, liquidity, and lifecycle readiness for Preply Business and Expansion
• Represent Supply in cross-functional planning to shape priorities, sequencing, and launches
• Be the day-to-day point of contact for supply queries and edge cases, escalating decisions as needed
• Translate ambiguous problems into clear plans and drive execution from diagnosis to rollout with Product, Data, Growth, RevOps and other teams
• Identify supply gaps and implement fixes (e.g., NLS tutor drop-off, B2B tutor satisfaction)
• Strengthen end-to-end tutor lifecycle from onboarding to discoverability and matching
• Upgrade tutor quality standards and guardrails for B2B and NLS fairness
• Define success metrics and build dashboards for supply health with Data (liquidity,



coverage, funnel health, CSAT)
• Propose opportunities by testing practical approaches, including AI-enabled improvements

Responsabilidades
• 4-6+ years of experience in operations, strategy u0026 operations, consulting, marketplaces or high-growth tech roles
• Project leadership with cross-functional rollout experience and tangible outcomes
• Structured problem solving to break down complex topics into goals and actions
• Program management across multiple workstreams with dependency management
• Stakeholder management with commercial, product and data partners; ability to set boundaries and justify trade-offs
• Data-driven approach—size opportunities, define KPIs, translate insights into actions
• Ownership mindset with autonomous work style and proactive issue resolution
• Operational excellence—design processes and guardrails ensuring quality and reliability
• AI fluency and willingness to automate and improve processes with AI
• Clear communication skills for written and verbal updates and stakeholder discussions
• Comfort with ambiguity, speed, and maintaining quality

Requisitos principales
• equity
• health insurance
• relocation package
• lessons allowance
• Lu0026D budget
• mental health support

📌 Senior Supply Operations Specialist (Barcelona)
🏢 Preply
📍 Barcelona