Experteer Overview
In this role you will drive QMS development and continuous improvement across the Services organization. You will lead audits, analyze quality data, and support problem-solving to raise service quality and customer outcomes. The position offers cross-border collaboration with teams in Spain or the UK, and travel to support operations. You will apply Lean and Six Sigma to enhance processes and deliver training to promote best practices. This is a meaningful opportunity to shape quality governance within a global energy solutions leader.

Compensaciones / Ventajas
• Monitor and improve quality process performance across the Services business
• Lead internal and external quality audits, including supplier and subcontractor audits
• Ensure compliance with QMS standards, processes, and operational requirements
• Investigate recurring issues and drive root cause analysis and corrective actions
• Define, track, and analyze quality KPIs and reporting metrics
• Support continuous improvement initiatives using Lean and Six Sigma methodologies




• Deliver quality training and promote best practices across the organization
• Partner with stakeholders to improve service quality and customer outcomes

Responsabilidades
• Bachelor in Engineering or related field
• Lean certification (Green Belt minimum) highly preferred
• 5+ years of experience in Quality, Continuous Improvement, Operational Excellence, or Service Quality
• Experience managing quality performance through KPI development, reporting, and data analysis
• Experience leading internal and external audits and ensuring compliance with quality standards
• Experience conducting root cause analysis and implementing corrective actions
• Experience in a service-oriented or customer-facing environment
• Strong knowledge of Lean, Six Sigma, Manufacturing Excellence, and Continuous Improvement methodologies
• Hands-on experience with quality data, reporting tools, and performance metrics
• Understanding of QMS, audits, corrective actions, and quality governance

Requisitos principales
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📌 EMEA Services Quality System Specialist (Barcelona)
🏢 Eaton
📍 Barcelona