Experteer Overview
In this role, you will manage the day-to-day performance and delivery of Criteo’s retail media partnerships, driving growth and ensuring high-quality, insight-led service. You’ll work across Demand, Analytics, Solutions and Technical teams to ensure adoption of Criteo solutions and measurable impact for retailers. You will monitor performance, surface opportunities, and proactively manage risks to keep campaigns on track. This is a cross-functional, fast-paced role focused on strengthening retailer relationships and delivering scalable, data-driven outcomes.

Compensaciones / Ventajas
• Execute retailer strategy and annual plans with the market lead
• Track partnership KPIs and monitor revenue pacing
• Provide regular performance updates and flag risks and opportunities
• Create custom analyses to surface insights, opportunities, and risks
• Respond to analytics requests within SLA and escalate when needed
• Maintain retailer documentation and support data access via UI/API
• Collaborate on integrations, QA and ongoing optimization
• Support activation and scaling of Sponsored Products,



Onsite Display and Offsite solutions
• Coordinate Quarterly Business Reviews and lead performance narratives
• Educate retailer teams on best practices, forecasting and media planning
• Handle billing queries and track payment status with internal teams

Responsabilidades
• Experience in customer success, account management or partnerships within retail media, ad tech or digital advertising
• Strong analytical mindset and ability to translate data into actionable insights
• Excellent stakeholder management and communication skills
• Comfortable working cross-functionally in a fast-paced environment
• Detail-oriented, proactive and solutions-focused
• Fluency in English; additional European languages a plus

Requisitos principales
• hybrid work model
• learning and career development
• health benefits and wellness support
• diverse, inclusive culture
• competitive salary with performance-based rewards
• potential for equity depending on role and level

📌 Customer Success Manager (Barcelona)
🏢 Criteo
📍 Barcelona