We are looking for an experienced

Salesforce Service Cloud Consultant

for a fully remote freelance assignment in an existing Salesforce environment.

The project focuses on implementing standard

Salesforce Service functionality , initially around

case management

and the in-house service process. A later phase in 2027 is expected to include

Salesforce Field Service

for customer sites.

Expected workload is flexible, approx.

5–15 hours per week .

Required experience:

Cases, Web-to-Case and Email-to-Case Work Orders, spare parts, Service Contracts and Entitlements Assets, Products, Price Books and Knowledge Flows, emails/templates, reports and dashboards Data migration from systems such as Zendesk and AX

Nice to have:

Visualforce, Apex and LWC Salesforce Field Service and Experience Cloud

We are looking for a pragmatic, hands-on consultant who can work independently and help move the implementation forward using standard Salesforce functionality where possible.

Fully remote. Freelance. Adaptable part-time setup.

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📌 Salesforce Service Cloud Consultant (Valencia)
🏢 NeedConsult
📍 Valencia