Experteer Overview In this role you will drive merchant success for PayPal’s Large Enterprise portfolio by shaping account strategy, onboarding, and ongoing support. You’ll act as a trusted advisor to ensure product adoption and alignment with PayPal’s goals while identifying opportunities for portfolio growth. You will lead cross-functional initiatives, monitor account health, and influence strategic decisions with merchants and internal teams. The role offers impact through revenue retention, upsell, and cross-sell within a fast-paced, global payments environment. You will work closely with senior stakeholders to deliver long-term value for merchants and PayPal.

Compensaciones / Incentivos • Identify and recommend business improvement best practices • Lead functional projects and programs • Analyze business trends to inform decisions • Collaborate with internal teams to drive improvements • Monitor and report on account health and performance • Develop and execute account strategies aligned with PayPal's vision • Drive revenue retention, upsell, and cross-sell while meeting quotas • Negotiate and manage complex commercial terms and contracts • Oversee onboarding, integration,



and merchant operations • Coordinate cross-functional teams to deliver results • Forecast revenue and manage pipelines with CRM tools • Leverage insights to refine strategy and initiatives • Foster executive-level alignment and long-term partnerships • Inspire collaboration and continuous learning within the team

Responsabilidades • 5+ years relevant experience and a Bachelor's degree OR equivalent experience • Experience in account management, client success, or sales in payments/tech/financial services • Strong knowledge of the payments industry and merchant needs • Proven success in growing accounts and achieving quotas through retention, upsell, and cross-sell • Ability to build and maintain relationships with senior executives • Collaborative with cross-functional teams (product, engineering, operations) • Excellent communication and negotiation skills • Analytical and strategic thinker with growth mindset • Proficient in CRM tools (e.g., Salesforce)

Requisitos principales • hybrid work model • generous paid time off • healthcare coverage for family • financial security resources • wellbeing support • diversity and inclusion initiatives

📌 Account Manager, Large Enterprise Commercial (Madrid)
🏢 Paypal
📍 Madrid