As a integral leader in cybersecurity, Crowd Strike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on Crowd Strike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. Crowd Strikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented Crowd Strikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
About the Role: We are seeking an experienced Account Manager. In this role, you will manage a portfolio of existing customers and drive expansion, upsell, and retention. As a strategic Account Manager, you will serve as a trusted advisor to your customers, conducting regular business reviews, identifying whitespace opportunities, and ensuring customers maximise value from the Crowd Strike Falcon platform.
What You'll Do:
Account Expansion Manage portfolio of existing customers
Achieve annual expansion ARR target
Drive Net Revenue Retention (NRR) Strategic Account Planning Develop and execute comprehensive account plans for each customer
Conduct quarterly business reviews (QBRs) with 100% of accounts
Map stakeholder relationships and identify expansion opportunities
Build multi-year growth strategies aligned to customer objectives Consultative Selling Identify whitespace and cross-sell/upsell opportunities across Crowd Strike's product portfolio
Articulate business value and ROI of expanded deployments
Navigate complex buying processes for expansion deals




Partner with Customer Success to ensure customer health and satisfaction Customer Advocacy Serve as voice of customer internally
Proactively address risks and prevent churn Drive customer references, case studies, and advocacy 90% Collaboration Partner with Sales Engineers, Customer Success Managers, and Support
Coordinate with hunters on land-and-expand strategies
Engage executive sponsors for strategic accounts What You'll Need:
Required 4-6+ years of account management or customer success experience
Proven track record of driving 120%+ NRR
Experience managing 30-50 enterprise accounts simultaneously
Strong relationship-building skills at C-level (CISOs, CIOs)
Strategic account planning and whitespace analysis expertise
Excellent presentation and QBR facilitation skills
Salesforce CRM proficiency
Fluency in English and French
Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes. Preferred Cybersecurity, cloud, or enterprise Saa S account management experience
Experience with complex, multi-stakeholder expansion sales
Track record of customer advocacy and reference generation
MEDDPICC or similar methodology knowledge Farmer Mentality Patient, relationship-focused approach
Long-term thinking and account development
Customer-first mindset Strategic Thinking Ability to identify and articulate business value
Consultative approach to problem-solving
Proactive opportunity identification Relationship Excellence
Builds trust and credibility quickly
Collaboration
Cross-functional partnership skills
Team player who shares customer insights
Representative Crowd Strike values #LI-RG1
Benefits of Working at Crowd Strike: Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves




Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe Crowd Strike is proud to be an equal opportunity employer.
We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed.
We support veterans and individuals with disabilities through our affirmative action program.
Crowd Strike is committed to providing equal employment opportunity for all employees and applicants for employment.
The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law.
We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.
If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@ for further assistance. Crowd Strike was founded in 2011 to fix a fundamental problem: The sophisticated attacks that were forcing the world’s leading businesses into the headlines could not be solved with existing malware-based defenses. Founder George Kurtz realized that a brand new approach was needed — one that combines the most advanced endpoint protection with expert intelligence to pinpoint the adversaries perpetrating the attacks, not just the malware. There’s much more to the story of how Falcon has redefined endpoint protection but there’s only one thing to remember about Crowd Strike: We stop breaches.
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📌 Account Manager, French Speaking (Barcelona)
🏢 Crowdstrike Spain
📍 Barcelona