We are looking for an experienced Salesforce Service Cloud Consultant for a fully remote freelance assignment in an existing Salesforce environment.
The project focuses on implementing standard Salesforce Service functionality, initially around case management and the in-house service process. A later phase in 2027 is expected to include
Salesforce Field Service for customer sites.
Expected workload is flexible, approx. 5–15 hours per week.
Required experience: Cases, Web-to-Case and Email-to-Case
Work Orders, spare parts, Service Contracts and Entitlements
Assets, Products, Price Books and Knowledge
Flows, emails/templates, reports and dashboards
Data migration from systems such as Zendesk and AX Nice to have: Visualforce, Apex and LWC
Salesforce Field Service and Experience Cloud We are looking for a pragmatic, hands-on consultant who can work independently and help move the implementation forward using standard Salesforce functionality where possible.
Fully remote. Freelance. Versátil part-time setup.
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📌 Salesforce Service Cloud Consultant (Santander)
🏢 NeedConsult
📍 Santander