Description

We’re recruiting on behalf of an international company with a strong focus on quality customer experience. This role is idóneo for someone who enjoys helping people, solving problems, and working in a structured, professional support environment — while living and working abroad. Location: Valencia, Spain Valencia offers a high quality of life, good infrastructure, affordable living, and a strong international community.
It’s a practical and attractive city for building both a career and a stable life abroad. The Role As part of the German-speaking customer support team, you’ll support customers with existing services and products. You’ll be responsible for handling inquiries efficiently, professionally, and with a strong focus on solution-oriented support. You will manage questions related to orders, products, deliveries, and general customer inquiries.

The focus is on clear communication, problem-solving, and delivering consistent service quality.



Responsibilities Support German-speaking customers via phone, email, and chat Handle inquiries related to orders, products, returns, and deliveries Provide clear, accurate, and professional support Collaborate with internal teams to resolve cases Maintain accurate records in internal systems Profile Native German speaker Clear and professional communication skills Calm, structured, and solution-focused Organized and detail-oriented Team-oriented with a responsible work attitude Customer support experience is an advantage, but not a requirement. What’s Offered Breakfast and lunch provided daily Full Spanish health insurance Free Spanish lessons Career development opportunities Team events and social activities Help with documents and guidance to find housing

Requirements

Offer

📌 German speaking Customer Support Agent to Valencia
🏢 Top Jobs Abroad
📍 Valencia