SailPoint Senior Technical Delivery Manager (STDM)
- Enterprise Identity Security. SailPoint is the leader in identity security, helping organizations manage and govern access to applications, systems, and data – for every identity type. As enterprises continue to adopt cloud technologies and non-human services, identity has become a critical foundation for modern security. SailPoint powers organizations to manage access at scale while maintaining strong governance, compliance, and visibility. Everything at SailPoint is driven by our four key values: The job posting starts with our culture, as it is so important to our continued success. As a Senior Technical Delivery Manager (STDM) at SailPoint, you are the technical orchestrator and delivery governance leader accountable for the end-to-end execution of our most complex enterprise identity security engagements. Your mission is to operationalize customer roadmaps, managing the full delivery lifecycle for the contract duration for a variety of SailPoint Human and Agentic governance products. Acting as a trusted delivery partner to customer PMOs, Enterprise Architects, Engineering Leads, and System Integrator partners, you steer multi-disciplinary technical teams to deliver on time, within scope, and aligned with industry security standards. Guided by SailPoint’s core values
- Innovation, Integrity, Impact, and Individuals -you partner closely with Customer Success, Professional Services, Support, Product Engineering and Sales to remove technical blockers, drive delivery excellence, and ensure seamless time-to-value for enterprise customers. Individuals – we value every person at SailPoint for their unique talents. Presales and Sales Support: Help sales and presales teams to advocate for the right service offering. Technical Delivery Governance:



Direct and govern technical program for multi-phase enterprise implementations across SailPoint Identity Security Cloud (ISC), Agentic Fabric, NERM, DAS, and Atlas-based architectures across multiple accounts. Execution & Scope Management: Cross-Functional Team & Partner Leadership: Lead matrixed implementation teams
- including Solution Architects, Implementation Engineers, Quality Engineers, and partners
- ensuring quality and adherence to SailPoint deployment best practices. Technical Risk Mitigation & Escalation Management: Proactively identify, track, and remediate technical bottlenecks, integration complexities, data synchronization issues, and engineering escalations before they compromise project milestones or system stability. Oversee the operational deployment of modern identity governance capabilities, including human identities, machine/service accounts, and emerging autonomous AI agents under the SailPoint Agentic Fabric. Plan and execute various types of engagements ranging from go-live support to Maturity Benchmarking Assessments. Utilization & Renewal Support: Track customer utilization across many accounts and work with internal and external stakeholders to increase usage of existing SailPoint and IMA offerings via strategic planning. Be able to proactively position product upgrades or new offerings in support of the Sales team. Support colleagues to develop a stronger, more efficient team.



30 Days (Immersion & Delivery Baseline): Begin internal training paths and enablement across SailPoint’s ISC platform at a high level. Familiarization with the SailPoint organization, team structure and other SailPoint products. Internalize SailPoint’s delivery methodology, partner collaboration frameworks, and tooling ecosystems (Jira, Confluence, ServiceNow, Salesforce, delivery tracking systems). ~60 Days (Delivery Leadership & Mobilization): Assume delivery governance leadership for assigned strategic enterprise projects. Lead technical kick-off sessions, establish governance cadences with customer technical leads and partner delivery teams, and baseline delivery schedules. Fully own delivery health metrics, technical deliverables and team mentorship responsibilities. Contribute delivery playbooks, automation patterns, and post-mortem reviews to the broader Customer Service and Professional Services departments. Candidates are evaluated against senior technical management standards and the Technical Delivery Management Capability Model: Core Competency & Capability Pillars Technical Governance: Deep expertise in sequencing, managing, and delivering complex, multi-system enterprise SaaS and hybrid software implementations using Agile, Waterfall, and hybrid delivery methodologies. Ability to understand and unpack complex IGA/IAM blueprints (lifecycle states, provisioning workflows, certifications, role-based access control, source connectors) into concrete delivery work packages. Stakeholder & Vendor Orchestration: Proven ability to facilitate technical steering committees, manage third-party partners, and negotiate technical trade-offs with both customer technical architects and e

📌 Sr. Technical Delivery Manager (Madrid)
🏢 SailPoint Tecnologia Spain
📍 Madrid