Mercier Consultancy MD is excited to announce a unique opportunity for a Lithuanian Speaking Customer Service Agent to join our team in beautiful Bulgaria, with the benefit of paid relocation. In this role, you will be the front line of support for our Lithuanian-speaking customers, ensuring that they receive exceptional service and assistance with their inquiries.
Descubra exactamente qué habilidades, experiencia y cualificaciones necesitará para tener éxito en este puesto antes de enviar su solicitud a continuación.
ResponsibilitiesProvide customer support in Lithuanian through various channels, including phone, email, and chat, addressing inquiries related to our products and servicesDeliver comprehensive information about products, assist with order management,



and help resolve any customer issuesDocument customer interactions accurately in the CRM system to track feedback ensure high-quality serviceWork collaboratively with internal teams to elevate and solve complex customer issues effectivelyStay current on product knowledge, service updates, and industry trends to provide informed advice and support to clientsRequirementsFluency in Lithuanian (both written and spoken); proficiency in English is an advantagePrior experience in customer service, especially in a related field or multilingual environmentStrong communication and interpersonal skills with a focus on customer satisfactionAbility to resolve conflicts and provide effective solutions to customer inquiries xqbhyrx Familiarity with CRM software and standard office applicationsSelf-motivated with the ability to work independently in a remote or hybrid setupWillingness to relocate to Bulgaria and engage with a new cultureBenefitsCompetitive SalaryMonthly Performance BonusFully Paid Relocation PackageFully Paid TrainingPrivate GymAnd Much More...

📌 Lithuanian Speaking Customer Service Agent (Madrid)
🏢 Mercier Consultancy MD
📍 Madrid