Customer Support Specialist - Italian Speaker

Our client, a leading international provider of online services, is seeking a dedicated and fluent Italian speaker to join their team as a Customer Support Specialist in Almería, Andalusia. This role is essential for ensuring that our Italian-speaking customers receive prompt, accurate, and empathetic support. The ideal candidate will have excellent communication skills in both Italian and Spanish, a passion for customer service, and the ability to resolve complex issues effectively. You will be the first point of contact for customers, handling inquiries via phone, email, and live chat, and ensuring a positive experience. This is an excellent opportunity to work in a vibrant coastal city and contribute to a growing global company. We are looking for individuals who are proactive, detail-oriented, and committed to excellence.

Todas las habilidades, cualificaciones y experiencia relevantes que necesitará un candidato seleccionado se enumeran en la siguiente descripción.
About the Role

Our client, a leading international provider of online services, is seeking a dedicated and fluent Italian speaker to join their team as a Customer Support Specialist in Almería, Andalusia.



This role is essential for ensuring that our Italian-speaking customers receive prompt, accurate, and empathetic support. The ideal candidate will have excellent communication skills in both Italian and Spanish, a passion for customer service, and the ability to resolve complex issues effectively. You will be the first point of contact for customers, handling inquiries via phone, email, and live chat, and ensuring a positive experience. This is an excellent opportunity to work in a vibrant coastal city and contribute to a growing integral company. We are looking for individuals who are proactive, detail-oriented, and committed to excellence.

Key Responsibilities

- Provide high-quality customer support to Italian-speaking clients via phone, email, and chat.
- Address customer inquiries, troubleshoot problems, and resolve issues in a timely and efficient manner.
- Educate customers on product features, services, and troubleshooting steps.
- Maintain accurate customer records and document all interactions in the CRM system. xghoner
- Escalate complex issues to the appropriate teams or supervisors when necessary.
- Gather customer feedback and report insights to

📌 Technical Support Specialist (Almería)
🏢 Envista Holdings
📍 Almería