OneMoneyWay is a financial platform offering business accounts, payments and business cards to SMEs across Denmark, Sweden, Norway and Spain. As our Swedish client base grows, we're looking for a Customer Support Specialist to be the first point of contact for our Swedish business clients, working from our office in Málaga's financial district.What you'll doHelp Swedish business clients by phone, email and chat with questions about accounts, payments, cards and billingGuide new clients through onboarding and account activationSolve issues end-to-end and escalte complex cases to compliance, operations or ITFollow up on pending applications and missing documentsKeep client records and case notes up to date in our CRMShare client feedback with the team to improve our product and processesWhat we're looking forFluent Swedish and good English, written and spoken1+ years of experience in customer support,



customer success or a similar client-facing roleA structured, solution-oriented way of working, with a strong sense of ownershipComfortable with digital tools and learning new systems quicklyCalm, friendly and professional, including with frustrated clientsBased in Málaga or willing to relocateNice to haveExperience from banking, fintech, payments or B2B servicesBasic understanding xqbhyrx of BankingNorwegian or Danish skillsWhat we offerA key role in a fast-growing, multi-country fintechHybrid setup: 3 days in our Málaga office, 2 days from homeModern office in Málaga's financial district with an international teamTraining and onboarding into financial servicesRoom to grow into onboarding, customer success or sales rolesCompetitive salary based on experience#J-18808-Ljbffr

📌 Swedish Costumer Support (Málaga)
🏢 OneMoneyWay
📍 Málaga