We are building a brand-new team within our Existing Business function, and we are looking for a dedicated and experienced Sales Manager to take full ownership and lead itIn this role, you will lead a team of Junior Account Managers who each oversee a portfolio of up to 1,000 mid-tier clients. We operate a high-volume, reactive model with a proactive mindset: our smart tools and data triggers surface key insights to prioritize who to contact and why. Your team’s focus is to execute daily outreach, dig out revenue gaps, and proactively drive account expansion and upsellsYour team will be made up of Junior Account Managers with around 2 years of experience (often coming from fast-paced SDR/BDR or outbound roles where they learned to chase volume and hunt revenue). You are not teaching them from zero, but you will be sharpening people who already know how to work a phone and a pipeline, helping them mature into high-performing account managersThis is an end-to-end leadership position with complete ownership over outcomes, hiring, tools, and processes. While you own your team’s results, you will never be left to figure things out alone: leadership here is hands‑on, supportive, and grounded in trustDriving Revenue & Performance OutcomesTake full accountability for quarterly team KPIs centered on net revenue retention, expansion upsells, and churn reductionEstablish a high-output rhythm across high-call-volume workflows, ensuring the team effectively leverages data-driven triggers to capture account expansion opportunitiesPeople Leadership & Team BuildingLead future hiring, onboarding, and continuous development of Junior Account ManagersFoster a people‑first culture by providing tailored coaching, call reviews, dynamic mentoring,
and ongoing skill development to elevate early-career repsSet transparent performance standards and inspire a growth‑oriented, revenue-hunting mindset across the teamProcess, Tools & Continuous InnovationOwn and continuously optimize your team’s operational flows, Salesforce execution, and CRM hygieneChampion the adoption of cutting‑edge AI tools and conversation intelligence to elevate rep efficiency and performanceIdentify operational bottlenecks and trial fresh, creative angles or playbooks to elevate how the team engages clients and fixes inefficienciesLanguage Skills: Native level German or Italian, along with professional fluency in EnglishRelentless Diligence & Accountability: A proactive problem-solver who follows through, iterates through trial and error, and takes true pride in team outcomesCommercial Rigor & Creativity: A strategic thinker who looks beyond standard playbooks to find innovative sales hooks while maintaining a sharp focus on bottom-line revenue impactPeople-First Mindset: A strong commitment to investing in your team through active coaching, direct feedback, and structured career developmentProven Leadership Track Record: At least 2+ years of experience as the sole direct manager of a team of 6+ direct reports (not co-managing or acting as an intermediate step)High-Volume & Rhythm Expertise: Background managing AMs or SDRs/BDRs operating at a high call volume across large customer portfolios or lead listsCRM & Tech Stack Mastery: Hands‑on experience with Salesforce admin/workflow setup, AI enablement tools, or call intelligence software (e.G., Modjo, Gong)Individual Contributor Experience: Prior personal experience as an IC in an SDR, BDR, or outbound Account Management role before stepping into managementB2B SaaS / Fintech Background: Previous exposure to fast-growing B2B SaaS or Fintech environments#J-18808-Ljbffr
📌 Sales Manager (Account Management) (Madrid)
🏢 Finom
📍 Madrid