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A Dutch-speaking Customer Experience Specialist role with an international e-commerce company, focused on customer support, complex case resolution, cross-functional coordination and continuous improvement.
Critical RequirementsNative/near-native Dutch and fluent EnglishMinimum 1 year of fast-paced customer-facing experienceStrong communication and problem-solving skillsCalm and resilient under pressureComfortable working with KPIs and multiple channelsBased in or near Valencia, with EU work eligibility (no visa sponsorship)Available to start ASAPWhat's on Offer1 month of accommodation if relocatingPriority: ACTIVELocation: ValenciaWorking arrangement: xqbhyrx OnsiteEmployment: Full-timeLanguages: Dutch + EnglishWorking hours: Monday–Friday, 09:00–17:30Seniority: Entry to Mid-levelIndustry: E-commerce / Customer ExperienceSalary: €1,700–€1,900 gross per monthJob Reference: PH-DSR-301026