We are recruiting for a Spanish‑speaking Customer Advisor to join an international customer experience team in Athens, Greece. You can work remotely, from a modern office, or a mix of both, and a full relocation package is provided to support your move.
No prior experience is required. Full paid training is provided from day one, making this an ideal starting point for a career in customer experience.
Key Responsibilities
- Handle inbound customer enquiries in Spanish by phone, email and live chat
- Resolve issues, provide accurate information and escalation as needed
- Record all interactions accurately in the CRM system
- Deliver a consistently professional, high-quality customer experience
- Work with your team to meet and exceed customer satisfaction targets
Requirements
- Native or fluent Spanish (C1/C2), essential
- Fluent English (team working language)
- 0–2 years of experience in customer service, retail, hospitality or any client‑facing role (entry‑level candidates welcome)
- Clear, empathetic and professional communication
- Able to work independently remotely and within an office team
- Positive, solution‑focused attitude
- EU work authorisation, or eligibility for visa sponsorship
What’s On Offer
- Full relocation package: flights, accommodation support and settling‑in assistance
- Versátil work model: remote, on‑site or hybrid
- Competitive salary plus performance bonuses
- Paid annual leave plus Greek public holidays
- Structured onboarding and ongoing training
- Multicultural, international team
- Clear career progression paths
Why Athens?
Athens combines rich history, Mediterranean weather, excellent food and a fast‑growing international tech and customer experience sector. The relocation support takes care of the logistics, so you can focus on settling in.