Allianz Technology in Barcelona is seeking a Technical Business Analyst to translate business needs into clear technical requirements for contact center tech, including WFM, IVR, and CCaaS. You will partner with product owners, engineering, and operations to improve and evolve our omnichannel platforms.
The role emphasizes data-driven analysis, system behavior investigations, and collaboration across diverse teams within an innovative, regulatory-conscious environment.
📌 Hybrid Technical Business Analyst (Barcelona)
🏢 Allianz Popular
📍 Barcelona
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