Level: Mid (3+ years of experience in Account Management)
La siguiente información ofrece un resumen de las habilidades, cualidades y cualificaciones necesarias para este puesto.
Tryve is a leading Platinum Partner of in Europe, recognized as Integral Sales Partner of the Year 2023 and Global Customer Success Partner of the Year 2024 .
We are committed to helping organizations optimize their workflows and enhance collaboration through innovative solutions.
As we continue to grow across Europe, we are looking for an Experienced Account Manager / Customer Success Manager to join our team in Barcelona . You build lasting relationships, spot growth opportunities and turn customers into long-term partners. You bring a love for technology, a good understanding of business logic and an entrepreneurial mindset. With these, you will play a key role in growing our presence in new markets and keeping your customers happy for a lifetime.
Role and Responsibilities
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- Full-cycle ownership of a portfolio of customers, from first contact to renewal and expansion
- Build strong relationships with our clients and key stakeholders to understand their needs and ensure their success with
- Identify upsell and cross-sell opportunities and turn them into new business
- Serve as the main point of contact for your accounts and as liaison between clients, our consultants and the team
- Help build, launch and scale Tryve in the region
- Think along with the company and share your ideas and thoughts
Skills and Experience
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- At least 3 years of experience in Account Management/Customer Success Management; experience in our industry is a plus
- Passion for digital tools and an excellent understanding of business processes
- Experience with or other SaaS software is a plus
- Fluent in Spanish, French and English is a must; Portuguese is a plus
- Proven track record in B2B or SaaS sales, ideally with full-cycle ownership of relationship management
- Entrepreneurial mindset, with experience in building, launching or scaling a business, entity or new market
- Comfortable working with a high degree of autonomy in a hybrid setting
- Experience in partner management and building strong xqbhyrx relationships with key stakeholders
- An existing professional network is a plus
- Positive attitude, empathy and high energy for customer and partner engagement
What you can expect from us
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- Open & direct communication, with respect and involvement
- Opportunity to join a fast growing company with a flat organizational structure
- Autonomy and room for personal development and entrepreneurship
- Competitive salary package and compensation based on results
- Hybrid working from Barcelona or our locations Arnhem & Antwerp
- Many opportunities for in-person team events, fostering strong relationships with your colleagues