People Hive is supporting a client in the search for a Customer Experience Specialist (Dutch) to join their team in Valencia.
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A Dutch-speaking Customer Experience Specialist role with an international e-commerce company, focused on customer support, complex case resolution, cross-functional coordination and continuous improvement.
Critical Requirements
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- Native/near-native Dutch and fluent English
- Minimum 1 year of fast-paced customer-facing experience
- Strong communication and problem-solving skills
- Calm and resilient under pressure
- Comfortable working with KPIs and multiple channels
- Based in or near Valencia, with EU work eligibility (no visa sponsorship)