Description: German-Speaking IT Support Specialist | Málaga, Spain
- Possibility to work 2 days/week from home - Salary 1.700 Gross monthly! - Fluent in German - ???? Locally based in Málaga - ???????? Valid NIE and work permit, or an EU passport
Do you want to work in the fashion tech industry and provide top-tier IT support to international retail stores? Our client is looking for German-speaking professionals to join their IT Support team in vibrant Málaga!
Become part of a dynamic and service-oriented IT hub supporting over 2,000 fashion stores across Europe. You’ll be welcomed with a thorough onboarding, buddy program, and ongoing development in a positive and multicultural work environment.
What will you do?
- Provide remote IT support to retail stores across Europe - Troubleshoot hardware, software,
applications and incidents - Support retail store systems and POS environments - Handle service requests and incidents following ITIL guidelines - Document solutions and ensure accurate ticket handling - Guide users towards self-service solutions - Act as an advocate for users and their technical needs - Contribute ideas to continuously improve the global IT Service Desk
Requirements: What are we looking for?
- Fluent German and English - An interest in IT and technology - Basic hardware and software troubleshooting skills - Understanding of basic networking concepts - Strong communication and interpersonal skills - Analytical and solution-oriented mindset - Proactive approach to problem-solving - Comfortable with adaptable working hours, including occasional weekends - Previous experience with POS systems is a plus, but not essential
Offer: What’s on offer?
- ???? Málaga-based position with 2 days/week from home - ???? Private health insurance after 6 months - ???? 25 vacation days + 10 national holidays - ???? €120 voucher to spend on the group’s brands - ????️ Seasonal employee discounts of 50%+ - ????️ Office canteen with 70% employer subsidy - ???? Social events and team-building activities - ???? Structured onboarding, buddy programme and ongoing development - ???? International and multicultural working environment
📌 German Speaking IT Support Specialist | Málaga
🏢 Multilingual Jobs Worldwide
📍 Málaga
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