Remote Technical Services Specialist Surgical Robotics Madrid Medtronic Full time Medtronic is a general leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first - developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

To support our Surgical portfolio within EMEA we are currently looking for a fulltime customer-oriented remote Technical Service Specialist with excellent communication skills and the ability to explain complicated technical issues related to the Hugo robotic-assisted surgery (RAS) system and the Digital Technology DS1 (an AI-powered surgical video management and analytics platform for the operating room) to Health Care Professionals (HCP), Start-up-specialists (SUS) and Field Service Engineers (FSE). Provide remote technical support for the Robotic Hugo system and DS1 to HCP,



SUS and FSE and serve as a technical liaison between our stakeholders and the operating unit. Perform technical activities requiring considerable judgment and have ownership of continuous improvement projects.

Focus on remote support, with occasional onsite support / training availability (domestically and international). Bachelor's or master's degree in (biomedical/electrical/mechanical) engineering, with a minimum of 4 years of relevant experience or advanced degree with a minimum of 2 years relevant experience, or a medical degree with technical skills and experience. ~Fluency in Portuguese, English and Italian is required (C1/C2). ~ Experience with robotics or motion control within a large capital equipment environment. ~ Experience with software troubleshooting. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they

📌 Brand Tech Specialist (Cataluña)
🏢 PROCARE HEALTH
📍 Cataluña