Customer Service Automation & Systems Enablement Lead (Álava)

Customer Service Automation & Systems Enablement Lead (Álava)

04 nov
|
Hopper
|
Álava

04 nov

Hopper

Álava

Hopper is seeking a Systems Enablement Manager to lead the design, deployment and governance of agent-facing tools and automation.

You will own CRM, telephony, chat, and AI-based assistants, ensuring seamless agent workflows and customer experiences across HTS initiatives.Responsibility spans automations, data management, and collaboration with vendors.

Remote experience and a data-driven mindset are essential for continual improvement.

📌 Customer Service Automation & Systems Enablement Lead (Álava)
🏢 Hopper
📍 Álava

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