Our 1,300+ general employees are obsessed with ensuring customers get full value from our products - ultimately enhancing and transforming their businesses.

What We're Looking For We are looking for a Customer Support Representative to provide functional support to customers and suppliers using the JAGGAER platform. Your work will support a reliable customer experience and help customers make effective use of the platform.

Principal Responsibilities

Provide functional support to customers and suppliers using the JAGGAER platform, including first-line assistance with technical issues. Act as a connection point between customers and internal teams such as Development, Project Management, and Professional Services. Analyze customer and project-specific interfaces and workflows to understand issues and identify practical solutions.

Manage customer relationships and escalations with appropriate ownership and follow-through. Professional proficiency in Spanish and English. An attractive combination between office & home-office Metrics-Driven Results – Outcomes Over Activities Data and evidence guide our decisions, help us correct course quickly, and ensure we are delivering meaningful impact.

📌 Customer service medewerker Nederlands (Madrid)
🏢 Jobbydoo
📍 Madrid