Apply Job DescriptionExperience the power of a game-changing career Want to be part of an innovative and growing team? We're a general technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Sport Clothing industry.Career growth and personal development This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time.

We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.As a Customer Service Representative on our team, you will:

- Handle incoming customers contacts (via telephone, email, chat or other automated alerts)



and solve users' demands - Log call details onto call management systems and provide response and resolution within SLA - Maintain service and product knowledge and expertise associated with applications specific to individual customers - Ensure contractual SLA is maintainedYour qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Concentrix is a great match if you:
- Are proficient or bilingual in French and advanced in English - Have good disposition to work in a customer service environment - Have customer care skills – ability to listen to and understand the customers' need - Can take ownership of, and progress calls to resolution or to escalate call to resolutionDon't meet every requirement? What's in it for you - Full-time 39 hours/week permanent contract: Monday to Friday, 09::00- Salary * euros gross/year + up to 2,400 euros gross/year in bonus - Opportunity to work from Barcelona Malaga or Valencia office- Full paid training on the company and the project you'll be working on - Career development programs, specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."

📌 English Customer Service Representative - Temporary (Barcelona)
🏢 Concentrix
📍 Barcelona