Job Title: Customer Representative (German - speaking) On -siteJob Description Experience the power of a game-changing career Ready to ditch the ordinary and embrace the extraordinary? We're a general technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.

If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in Fashion. Career growth and personal development This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.What you will do in this roleTake incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts)



and solve users' demandsLog call details onto call management systems and provide response and resolution within SLAMaintain service and product knowledge and expertise associated with applications specific to individual customers.Your qualificationsAre proficient or bilingual in German plus an advanced level of EnglishHave good disposition to work in a customer service environmentHave customer care skills – ability to listen to and understand the customers' needCan take ownership of, and progress calls to resolution or to elevate call to resolutionWe'll do our best to match you with the right job, whether it's this one or another role.Windows/MS Office/ internet configuration is a plusWhat's in it for youWe challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.

Full time contract: Monday to Friday 9:00 to 18:00Salary 19,623 euros gross/year + up to * euros gross/year in bonusCentral location in BarcelonaBring-a-friend (referral) bonus opportunitiesFull paid training on the company and the project you'll be working onCareer development programs and specialized coursesExperience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

📌 German-English - Customer Service Representative (Barcelona)
🏢 Concentrix
📍 Barcelona