As Executive Housekeeper, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and integral sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the Hotel.

As Executive

Housekeeper, I will assume full responsibility for the efficient operation of the Housekeeping department to provide exceptional products and services within brand operating standards. Have thorough knowledge of all facilities and services offered by the resort, including room categories, locations, layouts and amenities. Support the Director of Rooms in enhancing the rooms, public areas and laundry experience.

Oversee all housekeeping and laundry facilities, ensuring a safe and secure environment for guests and hosts. Work closely with Front Office, Guest Services, Reservations and F&B; to anticipate and fulfil guest needs and ensure smooth departmental operations. Promote a cost-conscious culture through training, education and responsible resource management.

Ensure compliance with all legal, statutory, financial, contractual, security and safety requirements, maintaining appropriate documentation, reporting systems and operational controls. Oversee purchasing, stock levels, inventories and storage,



ensuring sustainable practices, cost control and availability of departmental supplies. Prepare and manage the annual Housekeeping budget, monitor expenses and coordinate supplier selection and purchasing with relevant departments.

Interact professionally with guests and hosts, proactively seek feedback and ensure prompt resolution of requests and complaints through effective service recovery. Lead and develop the Housekeeping team, overseeing recruitment, onboarding, training, performance reviews, promotions and disciplinary procedures in coordination with HR and management. Conduct regular briefings and inspections, monitor team performance and ensure consistent communication and service standards.

Develop and implement housekeeping procedures, organise on-the-job training and evaluate its effectiveness. Coordinate preventive maintenance of guest rooms and public areas with Engineering and oversee pest control activities. Coordinate inventories of linen, uniforms, guest supplies and fixed assets with Finance and the General Store, ensuring accurate records and stock control.

Prepare operational reports and provide management with relevant information on departmental performance.



Remain flexible and perform any additional responsibilities assigned by the Director of Rooms to ensure the successful operation of the Hotel. To execute the position of Executive Housekeeper, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following: Possess a High School Diploma or equivalent plus four years housekeeping/laundry experience preferably in a hotel of similar size and complexity and including supervisory experience.

Minimum of aBachelor'sdegree in Hospitality, Hotel or Business Management and morethanfiveyears' experience in a similar hotel operational role, preferred. Fluent in English and Spanish. Applicants must hold the appropriate visa and/or work permit where applicable.

European visa or valid work permit required. The above is intended to provide an overview of the role and responsibilities for a Executive Housekeeper at Six Senses Quexigal Palace. Six Senses serves as a changemaker and maintains a leadership commitment to community, sustainability, emotional hospitality, wellness, and crafted experiences, infused with a touch of quirkiness.

Whether an exquisite island resort, mountain retreat, or urban hotel; Six Senses unites a diverse, multinational, and multicultural portfolio of properties. Each host brings to life the values in their own way, while delivering on the brand's vision: to reawaken people's senses so they feel the purpose behind their travels and ultimately reconnect with themselves, others, and the world around them.

📌 Hotel Housekeeping Supervisor (Ávila)
🏢 IHG Hotels u0026 Resorts
📍 Ávila